Privacy
Privacy policy
What we collect, why, who processes it, and how to exercise your rights under LGPD and GDPR.
Version 2.0 · Last updated: 2026-05-17
Who we are
APXLBS (apxlbs) is a digital infrastructure studio operated by Rodrigo Teixeira. We are the data controller for the personal information described in this policy.
Encarregado de dados (DPO) / Privacy contact: rodrigo@apxlbs.com (Rodrigo Teixeira). Inquiries acknowledged within 5 business days, resolved within 30 days per LGPD Art. 18 and GDPR Art. 12.
What we collect
We collect the minimum needed to operate the site and respond to inquiries:
- Form submissions — name, email, company, role, project details, budget band, timeline. Voluntary; collected only when you fill a form.
- Newsletter email — only if you subscribe. One-click unsubscribe in every email.
- Analytics — page views, referrers, viewport, device class, checkout funnel events, and optional Google Analytics / Microsoft Clarity diagnostics when configured. Analytics are disabled on admin, API, and sign-in surfaces, and browser Do Not Track signals are respected.
- Server logs — IP address, user-agent, request paths. Used for security + abuse prevention; rotated every 30 days.
- Regional pricing — at checkout we read the country Cloudflare derives from your connection (a two-letter code, never your IP address) to show and apply a regional discount. Only that country code is stored with the order, so the price can be audited. Legal basis: performance of the purchase you requested (LGPD Art. 7, V; GDPR Art. 6(1)(b)).
- Checkout reminders — if you reach the payment step and don't finish, we may send up to three reminders within 7 days about that order (legitimate interest: LGPD Art. 7, IX; GDPR Art. 6(1)(f)). Every reminder has a one-click opt-out, and reminders stop as soon as you pay.
- Authentication state — for admin/portal users only: a session cookie + (for admins) a 12-hour 2FA freshness cookie. See/cookiesfor the complete cookie inventory.
We do not sell, rent, or trade personal information. Period.
How we use it
Form submissions are used solely to evaluate engagement fit, respond to your inquiry, and — if you opted in — send Lab Notes. The legal basis is your consent (the act of filling the form) or our legitimate interest in operating the business (responding to inbound business inquiries).
For paid engagements, the legal basis becomes contract (LGPD Art. 7 §V / GDPR Art. 6(1)(b)).
Automated decisions
Per LGPD Art. 20: when you submit an application form, we apply an automated lead-scoring routine that combines your budget band, revenue range, and timeline to assign a tier (priority / qualified / review). The score does not auto-reject anyone — it only routes the inquiry for human review.
You can request human review of any automated classification by emailing rodrigo@apxlbs.com.
Retention
- Form submissions — indefinite while engagement is active or being evaluated; deleted on request.
- Newsletter subscribers — until you unsubscribe (one-click).
- Server access logs — 30 days, then automatically rotated.
- Audit log of sensitive actions — 12 months, then archived.
- Authentication sessions — 30 days max from creation; you can sign out earlier.
- Two-factor secrets — until you disable 2FA on your account.
Your rights
Per LGPD Art. 18 and GDPR Art. 15-22, you can:
- Confirm whether we process your data (access)
- Receive a copy of your data (portability)
- Correct inaccurate data (rectification)
- Request deletion (erasure / right to be forgotten)
- Anonymize, block, or restrict processing
- Object to processing or revoke consent
- Be informed of sub-processors who received your data
- Request human review of automated decisions
Email rodrigo@apxlbs.com with the subject line “Privacy request” and we'll respond within 30 days.
Security
All traffic is TLS 1.2+; sessions are HttpOnly + Secure + SameSite cookies; two-factor secrets are AES-256-GCM encrypted at rest; recovery codes are bcrypt-hashed; passwords are not used anywhere. Read more in our security disclosure and security.txt.
In the event of a data breach affecting your personal information, we will notify you within 72 hours of detection per LGPD Art. 48 / GDPR Art. 33.
Children
This site is intended for business operators. We do not knowingly collect information from anyone under 18.
Changes
If this policy changes materially, we publish a new version with a fresh “last updated” date. Material changes are emailed to admin-allowlisted users. Non-material clarifications are tracked in the git history of this repository.
Questions
A person reads every message. Privacy requests are acknowledged within 5 business days.