Status
Public incident channel
This page is the customer-facing place for production incident updates affecting apxlbs.com, checkout, delivery, admin access, or scheduled customer work.
Machine health
/api/healthProduction launch requires this endpoint to report ok. Degraded or down health blocks final readiness.
Current bulletin
No public incident bulletin posted.
If a production incident affects paid customers or active checkout sessions, this section should be replaced with the active incident summary, latest update time, current mitigation, customer impact, and next expected update.
Monitored surfaces
Checkout and product purchase flow
Admin command center and 2FA access
Stripe and Mercado Pago payment webhooks
Resend transactional and marketing email
Cloudflare Worker, R2 delivery assets, and Neon database
Response cadence
0-5 min
Acknowledge
Confirm the affected surface, check /api/health, and open the matching incident playbook.
5-15 min
Mitigate
Rollback, pause affected paid flows, or route traffic away from the failing dependency.
15+ min
Update
Post a customer-facing bulletin here and send direct customer email when a paid flow is affected.
Need help?
For urgent production or paid-delivery issues, email Apex Labs directly with the affected order, customer email, and timestamp.